I recently switched from an Acer laptop running Windows 7 to a Samsung laptop running Windows 10. I previously used my older laptop with an external monitor and a Logitech keyboard that has a power button, so I could keep the laptop lid closed and wake it up using the keyboard’s power button, keeping the laptop’s monitor disabled.
However, my new laptop doesn’t allow me to wake it up using the keyboard’s power button. I have to open the lid and use the laptop’s power button, then disable the monitor again in Windows display settings.
I have disabled the USB selective suspending setting and looked for the power management properties of the keyboard in the Device Manager, but the tab does not show up.
The keyboard does not appear in the “powercfg -devicequery wake_from_any” list.
C:\Users\User>powercfg -devicequery wake_from_any
Realtek PCIe GBE Family Controller
Qualcomm Atheros AR9485WB-EG Wireless Network Adapter
ACPI Power Button
Microsoft Wi-Fi Direct Virtual Adapter
Microsoft Wi-Fi Direct Virtual Adapter #2
PCI-to-PCI Bridge
Intel(R) Management Engine Interface
PCI-to-PCI Bridge (001)
The keyboard is a K270, connected to the laptop via the same USB as the mouse. The drivers for the keyboard and its power button are up to date, but the option to allow the device to wake the computer is grayed out in the Device Manager’s Power Management tab for all USB Root Hubs and Generic USB Hubs.
This is a time-consuming issue and I would greatly appreciate a solution to make the keyboard’s power button work.
3 Answers
Introduction
A wireless keyboard with a power button is a convenient way to wake up your laptop without having to open the lid and press the power button. However, some Windows 10 laptops may not allow you to wake them up using the keyboard’s power button, even if the option is enabled in the device’s power management settings. In this blog post, we will explore some solutions to this issue.
Check Power Management Settings
The first thing to check is the power management settings for the keyboard in the Device Manager. To do this, follow these steps:
1. Press Windows key + X and select Device Manager from the menu.
2. Expand the Keyboards section.
3. Right-click on your keyboard and select Properties.
4. Go to the Power Management tab.
5. Check the box that says “Allow this device to wake the computer.”
6. Click OK.
If the option is grayed out, try these steps:
1. Go to the Universal Serial Bus controllers section in Device Manager.
2. Right-click on each USB Root Hub and select Properties.
3. Go to the Power Management tab.
4. Uncheck the box that says “Allow the computer to turn off this device to save power.”
5. Repeat these steps for all USB Root Hubs and Generic USB Hubs.
If the option is still grayed out, try disabling USB selective suspending:
1. Press Windows key + X and select Power Options from the menu.
2. Click on Change plan settings for your current power plan.
3. Click on Change advanced power settings.
4. Scroll down to USB settings and expand it.
5. Expand USB selective suspending and disable it for both battery and plugged in modes.
6. Click OK.
Update Keyboard Drivers
If the power management settings are not the issue, try updating the keyboard drivers. To do this, follow these steps:
1. Press Windows key + X and select Device Manager from the menu.
2. Expand the Keyboards section.
3. Right-click on your keyboard and select Update driver.
4. Select “Search automatically for updated driver software.”
5. Follow the on-screen instructions to complete the update.
Use a Different USB Port
Sometimes, using a different USB port can solve the issue. Try connecting the keyboard to a different USB port and see if the power button works to wake up your laptop.
Use Third-Party Software
If none of the above solutions work, you can try using third-party software to wake up your laptop using the keyboard’s power button. One such software is called “WakeMeOnLan” by NirSoft. Here are the steps to use this software:
1. Download WakeMeOnLan from the NirSoft website.
2. Extract the files and run the WakeMeOnLan.exe file.
3. Click on the Options menu and select “Advanced Options.”
4. Check the box that says “Enable the ‘Wake On LAN’ feature.”
5. Click OK.
6. Go to the File menu and select “Add Computers.”
7. Enter the IP address of your laptop and click OK.
8. Select the laptop from the list and click the Wake Up button.
This software sends a “magic packet” to wake up your laptop, which can be triggered by the keyboard’s power button.
Conclusion
In conclusion, there are several solutions to try if your Windows 10 laptop does not wake up using your wireless keyboard’s power button. Checking power management settings, updating drivers, using a different USB port, and using third-party software are all potential solutions. Hopefully, one of these solutions will work for you and save you the time and hassle of opening your laptop lid to wake it up.
It sounds like your new laptop may not have the capability to wake up from a wireless keyboard’s power button, as the power management properties for the keyboard are not showing up in the Device Manager and the keyboard is not listed in the “powercfg -devicequery wake_from_any” list.
You may want to check with the manufacturer of the laptop or keyboard to see if there is a firmware or driver update that would enable this feature.
Additionally, you can check the BIOS/UEFI settings for the option to allow keyboard power button as wake up event.
Here are a few additional tips that may help:
- Check the keyboard’s manual or specifications to see if it has the capability to wake a computer from sleep mode.
- Make sure the keyboard is connected to the laptop directly, rather than through a USB hub, as some hubs may not pass the power button signal through.
- Try using the keyboard’s power button on a different computer to see if it has the capability to wake the computer from sleep mode.
- Check the power settings in Windows to make sure that the computer is set to sleep rather than hibernate or shut down when the lid is closed or the power button is pressed.
- You can also try using a third party software like “Keyboard Wakeup” to wake the computer up with keyboard button press.
- If all else fails, you can try using a script or a macro software to emulate a power button press when you press the keyboard’s power button.
Keep in mind that not all computers or keyboards have the capability to wake a computer from sleep mode using a power button, so some of these tips may not work for your specific situation.
I found a solution to my problem by modifying the configuration in the BIOS. I cannot recall the specific name of the setting now, but it was easy to locate. This configuration option enables all USB ports to wake up the computer simultaneously and specifies the sleep state (S3) from which the computer can be awakened.
I will update with more detailed information the next time I reboot my computer.